Kelly Vroom

Senior Vice President, Client Engagement

Ovation Healthcare

Kelly Vroom serves as Ovation Healthcare’s Senior Vice President of Client Engagement, bringing over 30 years of extensive experience in healthcare.

Kelly’s professional foundation in health information management promptly expanded into leadership roles in managing the healthcare revenue cycle. Beyond overseeing a global revenue cycle delivery team, she has served as a hospital administrator, spearheading quality and training initiatives through a full end-to-end EHR implementation as well as successful oversite of regulatory and compliance areas with numerous successful JCAHO surveys, highlighted with a zero-finding survey.

Consistently recognized as a key leader, Kelly excels in integrating the clinical operations, revenue cycle, and technology teams of the facilities served, providing a multi-disciplinary focus on improving efficiency through technology while maintaining financial stability. Kelly is passionate about fostering strategic client partnerships through the journey of digital transformation, ensuring high-quality outcomes.

Areas of Expertise

  • Healthcare Operations & Workflows
  • Technology
  • Revenue Cycle
  • Compliance & Regulatory

  • Leadership
  • Training and Development
  • Global Service Delivery
  • Client Engagement

Previous Experience

  • General Manager – Healthcare,
    DXC Technology
  • Vice President – Healthcare,
    Atos

Education

  • Webster University Webster Groves, Missouri 2000
    MA, Training and Development
  • Saint Louis University Saint Louis, Missouri 1994
    BS, Health Information Management

Professional Affiliations

  • American Health Information Management Association (AHIMA)